Frequently Asked Questions

For Sellers

Answers to all your home selling questions are explained in our FAQs for sellers in West Sussex.

Why should I sell my property with Gilbert & Cleveland? Can’t I do it on my own?

Using an experienced estate agent provides you with expert knowledge of the property market and local area as well as legal protection. Gilbert & Cleveland has an established team of property experts who have a great understanding of the market and through our network of offices, access to the right buyer for your property.

How do I choose the right estate agent?

Choosing the right estate agent will make a difference not only to the price but also to the whole experience. It is also important to ensure your agent has the relevant qualifications and accreditations as this will show that they have the right level of experience and knowledge to provide you with a good service.

Gilbert & Cleveland is a member of the Ombudsman Scheme. Over the last 23 years, we have built up a reputation for our honest and personal approach and have won several awards along the way for our customer service.

How do I find out how much my property is worth?

Gilbert & Cleveland always offer a free, no obligation valuation, we will visit your home and give you a verbal indication of the current value that we will then confirm in writing to you.

Will I conduct viewings on my own?

Our experienced agents are on hand to help you throughout the viewings process and will provide feedback after each appointment, as well as keeping you regularly updated on the overall interest your property is receiving.

How much will it cost to sell my property?

We pride ourselves on complete transparency with our fees and will talk you through our commission charges to ensure you are completely happy before signing any agency agreements. We will also explain any other costs you may be liable for such as an energy performance certificate and conveyancing fees.

Will you take my property off the market once we have accepted an offer?

Only after satisfactory sales checks including confirmation of the buyers financial ability to proceed and a secure sales chain.

When do we have to pay your fees?

We operate on a no sale, no fee policy so it is only when your property completes that you will need to pay our agency fees. These will be shown on your completion statement from your solicitor or conveyancer.

They’re excellent, we’ve always used them, and have moved quite a few times. We know them in the village and they’ve always been good and kept us informed of what’s happened.

Mr and Mrs Neno

We are pleased with the management service that we receive - it is competent, reliable and uncomplicated.

Mrs Kimber

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